Empowering You With the Knowledge and Confidence to Care
Because Every Caregiver Deserves Support, Not Just Responsibility
What We Offer
Caring for someone living with dementia takes patience, understanding, and the right kind of support.
At Care Know How, we provide the knowledge, tools, and real-world strategies you need to confidently support individuals living with dementia (PLWD).
Our approach is unique — it focuses on seeing dementia through their eyes. When we understand what the person is experiencing, we can shift from “doing for” to “being with,” creating care that is compassionate, calm, and connected.
Dementia isn’t something the healthcare system can “fix.” There’s no treatment and no cure — only care. But through awareness and empathy, we can make an enormous difference in quality of life — both for the person living with dementia and for the caregiver.
You’ll learn how to:
Recognize and respond to unmet needs with confidence.
“Let go of the task for a moment, and focus on the relationship.”
Stop reacting in crisis mode — and start responding with calm, connection, and understanding.
Meet the person where they are, emotionally and cognitively.
Because when you shift your perspective, you don’t just care better — you connect better.
Our Services
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Health and Home Care Professionals
For Clinical Staff, Personal Support Workers (PSWs), and Care Teams in Retirement, Assisted Living, Memory Care, or Adult Day Programs
Caring for individuals living with dementia can be rewarding — but it can also be demanding. Our customized workshops are designed to help professional caregivers feel more confident and less stressed when responding to challenging moments.
Through engaging, hands-on learning, your team will gain simplified, proven techniques to:
Reduce resistance and confusion during care interactions
Communicate more effectively using PAC® and GPA® principles
Respond with calm, empathy, and confidence
Create meaningful, positive moments of connection
Workshop Options:
🕑 2-hour session — $75 + HST per person
👥 Minimum 3 | Maximum 16 participants
➡️ Custom quotes available for 4-hour and 6-hour sessions and group rates -
Family Care & Individuals
Personalized guidance and training to help you support a loved one living with dementia
Caring for a parent, partner, or friend with dementia can feel overwhelming — especially when you’re not sure what to expect or how to respond in difficult moments. Our one-on-one consultations and engagement training give you practical tools and emotional support to make everyday care less stressful and more meaningful.
You’ll learn how to:
Understand dementia from your loved one’s perspective
Communicate with patience and empathy
Manage challenging behaviors calmly and confidently
Bring more connection, dignity, and joy into your care
Options:
💬 Complimentary 30-Minute Discovery Call
💡 Consulting Packages starting at $195 + HST (payments by e-transfer)
🕑 2-Hour Training Workshop — $75 + HST per person
👥 Small groups (Min. 2 – Max. 4 participants) -
Community Workshops
Join us for engaging, hands-on workshops that bring people together to learn, share, and grow. Whether you’re part of a faith group, public library, workplace, adult day program, or healthcare organization, our sessions are designed to build understanding, reduce stigma, and promote compassionate communication with people living with dementia.
Each workshop is customized to your group’s needs — offering practical insights, meaningful discussion, and real-life strategies that everyone can use.
💬 Contact us today to request a personalized workshop and receive a custom quote.
Let’s make your community a place where dementia care begins with empathy, understanding, and connection. -
In-Person & Remote Options
Our office is based in Toronto, and we proudly offer in-person workshops across the GTA and surrounding areas.
Can’t make it in person? No problem — you can join us virtually from the comfort of your home or workplace through a live, interactive video call session.
Whether in person or online, every workshop can be customized to fit your needs, schedule, and team size. We’ll meet you where you are — both literally and in your caregiving journey.
The Highs and the Lows
Caring for someone living with dementia can feel like a constant balancing act — full of tender moments, but also deep challenges.
For healthcare professionals and caregivers, supporting multiple clients each day can be emotionally and physically demanding. Moments of confusion, anxiety, or distress can arise quickly. The key isn’t just what you do, but how you do it — focusing on working with the person, not to them. Small shifts in approach can completely change the outcome.
For family care partners, the journey can feel like an emotional rollercoaster. Do you ever find yourself feeling frustrated, guilty, or simply exhausted? You’re not alone. From helping a loved one through the loss of their driver’s license, to managing behavioral changes, mood swings, countless medical appointments, and eventually making the difficult decision about home care, assisted living, or long-term care — every step takes patience, time, and love.
But you don’t have to let the weight of it all overwhelm you.
When you learn practical skills and gain a deeper understanding of dementia, you can lower your stress, respond with confidence, and rediscover joy in the small moments.
Because while dementia changes many things, connection is still possible — and care can still be filled with love.
Transform How You Care — and How You Feel
Learn practical, proven PAC® strategies that turn stress into confidence and care into connection.